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The organisation shall review and monitor the outcomes associated with the engagement action plans and provide feedback on progress to the stakeholders

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Organisations shall publicly report on their stakeholder engagement.

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The organisation, with input from stakeholders, shall strive to continually improve its stakeholder engagement. It shall identify and act on specific improvements

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The organisation shall systematically monitor and evaluate the overall quality of the stakeholder engagement, and the owners of engagements shall evaluate the quality of individual engagements. This shall include monitoring and evaluation of: • commi...

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This learning should be included in the design, planning and methodological guidance of future engagements