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By Posted on Posted in Analysis, Best Practices, cognitive bias, Collaboration, Collaboration, Conference, design thinking, Dialogue mapping, Facilitation, Glyma, Human Process Management, Issue Mapping, Knowledge management, LEAN, Maturity, Non Linear Process, organisational culture, Process Improvement, Project Management, Seven Sigma, shared understanding, social fragmentation, Speaking presentation, Strategy, systems thinking, tacit knowledge, user engagement, Wicked Problems, Workshop 1 Comment

As I write this I am somewhere over the middle of Australia, flying back to Perth after participating in a 3 day event that was fun, challenging and highly insightful. The conference was Creative Melbourne, and I am proud to …

Rediscovering my curiosity at Creative Melbourne Read more »

By Posted on Posted in Best Practices, Collaboration, Collaboration, Conference, Dialogue mapping, Envisioning, Estimating, Facilitation, Governance, Human Process Management, Information Architecture, Issue Mapping, Knowledge management, Non Linear Process, Process Improvement, Project Management, shared understanding, SharePoint, Speaking presentation, Strategy, systems thinking, user engagement, Wicked Problems, Workshop No Comments

Hi all We have all felt the pain of a meeting or workshop where no-one is engaged, the conversation is being dominated by the loudest or everyone is mired in a tangle of complexity and there is no sense of …

Introduction to Dialogue Mapping class in Melbourne June 13-14 Read more »

By Posted on Posted in Best Practices, Business Analysis, Collaboration, Collaboration, Conference, Envisioning, Facilitation, Human Process Management, organisational culture, shared understanding, Speaking presentation, Strategy, systems thinking, user engagement, Workshop No Comments

Yup you heard right. I am particularly excited for the Melbourne SharePoint conference in June because I get to unleash “Dr Neil” onto the SharePoint world. Neil (who’s full name is Neil Preston) is an Organisational Psychologist who I have …

An Organisational Psychologist is keynoting a SharePoint conference? What the… Read more »

By Posted on Posted in Business Analysis, Collaboration, Dialogue mapping, Envisioning, Facilitation, Governance, Issue Mapping, Non Linear Process, Process Improvement, Project Management, shared understanding, Strategy, systems thinking, user engagement, Wicked Problems, Workshop No Comments

Hiya I just recorded the second video on the topic of powerful questions. These powerful questions are the result of the years I’ve spent dialogue mapping many different groups of people on many different problems. As time has gone on, …

Powerful questions part 2: The key focus area question Read more »

By Posted on Posted in design thinking, Dialogue mapping, Envisioning, Facilitation, Issue Mapping, Knowledge management, Non Linear Process, shared understanding, social fragmentation, Strategy, systems thinking, Workshop No Comments

Hi all I’ve been a little busy lately so haven’t had sufficient time to write many articles. This will likely continue for a while as I’m also planning the next heretical book with Kailash. But the other day on a …

Powerful questions part 1: The platitude buster question Read more »

By Posted on Posted in Dialogue mapping, Facilitation, Issue Mapping, Seven Sigma, shared understanding, Speaking presentation, Strategy, systems thinking, user engagement, Workshop 1 Comment

Hi all I have spent a bit of time in New Zealand over the last few years, met a lot of really interesting people and frequently get asked about conducting a Dialogue Mapping training workshop over there. I’m really happy …

Interested in learning the craft of Dialogue Mapping in Auckland? Read more »

By Posted on Posted in Analysis, Best Practices, Business Analysis, cognitive bias, Collaboration, design thinking, Dialogue mapping, Envisioning, Facilitation, Governance, Information Architecture, Issue Mapping, Knowledge management, Non Linear Process, organisational culture, planning, Process Improvement, Project Management, Seven Sigma, shared understanding, SharePoint, social fragmentation, Strategy, systems thinking, user engagement, Wicked Problems, Workshop No Comments

Hello kung-fu students and thanks for dropping by to complete your platitude training. If you have been dutifully following the prior 5 articles so far in this series, you will have now earned your yellow belt in platitude kung-fu and …

Confessions of a (post) SharePoint architect: Black belt platitude kung-fu Read more »

By Posted on Posted in 21apps, Assurance, Cognexus, Collaboration, Governance, Heretics Guide, IBIS, Information Architecture, Issue Mapping, Knowledge management, Process Improvement, shared understanding, SharePoint, Speaking presentation, Strategy, systems thinking, Training, user engagement, Wicked Problems, Workshop No Comments

Hi all Just to let you know that in October, I will be in the UK to run a SharePoint Governance and Information Architecture class with Andrew Woodward. Additionally, I am very pleased to offer a Dialogue Mapping introductory course …

Save the date in October: SharePoint Governance and Dialogue Mapping in the UK Read more »

By Posted on Posted in Business Analysis, Dialogue mapping, Envisioning, Facilitation, Governance, Heretics Guide, organisational culture, planning, Process Improvement, Project Management, Risk, shared understanding, SharePoint, systems thinking, user engagement, Wicked Problems, Workshop 1 Comment

Hi all and welcome to the second post of a series that I have been wanting to write for a while. In this series, I am going to cover some of the lesser considered areas of being a SharePoint architect …

Confessions of a (post) SharePoint Architect: Don’t define “governance” Read more »