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Day: January 15, 2012

By Posted on Posted in Analysis, Business Analysis, Collaboration, Dialogue mapping, Facilitation, IBIS, Information Architecture, Issue Mapping, Knowledge management, Non Linear Process, Search, shared understanding, Strategy, user engagement, web2.0 No Comments

Hi all This is the second post in a quick series that attempts to use IBIS to analyse an online discussion. Strange as it may sound, but I believe that issue mapping and IBIS is one of the most pure …

Why can’t users find stuff on the intranet? An IBIS synthesis–Part 2 Read more »

By Posted on Posted in Analysis, Business Analysis, Collaboration, Dialogue mapping, Facilitation, IBIS, Information Architecture, Issue Mapping, Knowledge management, Search, shared understanding, Uncategorized, user engagement No Comments

Hi There was an interesting discussion on the Intranet Professionals group on LinkedIn recently where Luc De Ruijter asked the question: What are the main three reasons users cannot find the content they were looking for on intranet? As you …

Why can’t users find stuff on the intranet? An IBIS synthesis–Part 1 Read more »