“If Jeff ever leaves…” I’m sure you have experienced the “Oh crap” feeling where you have a problem and Jeff is on vacation or unavailable. Jeff happens to be one of those people who’s worked at your organisation for years …

Rewriting the knowledge management rulebook… The story of “Glyma” for SharePoint Read more »

My business partner, Chris Tomich, is the John Deacon of Seven Sigma. In case you do not know who John Deacon is, he is the bass player from Queen who usually said very little publicly and didn’t write that many …

“Assumption is the mother of all f**k ups” Read more »

Hi all This is part four of a series I am writing on my ideas about how the SharePoint community can revitalise how SharePoint maturity is understood and communicated. If this is your first time reading this series, then I …

Rethinking SharePoint Maturity Part 4: The number of the beast… Read more »

Hi all Welcome to part 3 in this series about rethinking what SharePoint “maturity” looks like. In the first post, I introduced the work of JR Hackman and his notion of trying to create enabling conditions, rather than attribute cause …

Rethinking SharePoint Maturity Part 3: Who moved my cheese? Read more »

Hi all Welcome to part 2 about my research efforts that has led me to thinking a little differently in how we understand and measure SharePoint and organisational “maturity”. In the first post, I gave a glimpse into the work …

Rethinking SharePoint Maturity Part 2: What Makes Collaboration Work Read more »

Hi all I just recorded the third video on the topic of powerful questions. The purpose of this series of videos is to help facilitators, project managers, business analysts and SharePoint peeps ask better questions of their stakeholders. The first …

Powerful questions part 3: The “I told you so” question Read more »

Hi all We have all felt the pain of a meeting or workshop where no-one is engaged, the conversation is being dominated by the loudest or everyone is mired in a tangle of complexity and there is no sense of …

Introduction to Dialogue Mapping class in Melbourne June 13-14 Read more »

Yup you heard right. I am particularly excited for the Melbourne SharePoint conference in June because I get to unleash “Dr Neil” onto the SharePoint world. Neil (who’s full name is Neil Preston) is an Organisational Psychologist who I have …

An Organisational Psychologist is keynoting a SharePoint conference? What the… Read more »

Hiya I just recorded the second video on the topic of powerful questions. These powerful questions are the result of the years I’ve spent dialogue mapping many different groups of people on many different problems. As time has gone on, …

Powerful questions part 2: The key focus area question Read more »

Hi all I’ve been a little busy lately so haven’t had sufficient time to write many articles. This will likely continue for a while as I’m also planning the next heretical book with Kailash. But the other day on a …

Powerful questions part 1: The platitude buster question Read more »