Rediscovering my curiosity at Creative Melbourne

As I write this I am somewhere over the middle of Australia, flying back to Perth after participating in a 3 day event that was fun, challenging and highly insightful. The conference was Creative Melbourne, and I am proud to say I was one of the inaugural speakers.… Continue reading

Glyma is now open source!

Hi all If you are not aware, my colleagues and I have spend a large chunk of the last few years developing a software tool for SharePoint called Glyma (pronounced “Glimmer”). Glyma is a very powerful  knowledge management solution for SharePoint 2010/2013, that deals with knowledge that is… Continue reading

Help me visualise the pros and cons of hybrid SharePoint 2013…

Like it or not, there is a tectonic shift going on in the IT industry right now, driven primarily by the availability of a huge variety of services hosted in the cloud. Over the last few years, organisations are increasingly procuring services that are not hosted locally, much… Continue reading

Join me learning Dialogue Mapping in the UK/Ireland in September

Hi all I will be in the UK in the first week of September for various matters (like watching Kate Bush in concert) and while I am there will be running a 2 day Dialogue Mapping introductory class. If you liked Heretics Guide to Best Practices, or If… Continue reading

Rewriting the knowledge management rulebook… The story of “Glyma” for SharePoint

Send to Kindle“If Jeff ever leaves…” I’m sure you have experienced the “Oh crap” feeling where you have a problem and Jeff is on vacation or unavailable. Jeff happens to be one of those people who’s worked at your organisation for years and has developed such a deep working knowledge… Continue reading

“Assumption is the mother of all f**k ups”

My business partner, Chris Tomich, is the John Deacon of Seven Sigma. In case you do not know who John Deacon is, he is the bass player from Queen who usually said very little publicly and didn’t write that many songs (and by songs I mean blog posts).… Continue reading

Powerful questions part 3: The “I told you so” question

Hi all I just recorded the third video on the topic of powerful questions. The purpose of this series of videos is to help facilitators, project managers, business analysts and SharePoint peeps ask better questions of their stakeholders. The first video introduced the platitude buster question and the… Continue reading

Introduction to Dialogue Mapping class in Melbourne June 13-14

Hi all We have all felt the pain of a meeting or workshop where no-one is engaged, the conversation is being dominated by the loudest or everyone is mired in a tangle of complexity and there is no sense of progress. Not only is it incredibly frustrating for… Continue reading

Powerful questions part 2: The key focus area question

Hiya I just recorded the second video on the topic of powerful questions. These powerful questions are the result of the years I’ve spent dialogue mapping many different groups of people on many different problems. As time has gone on, I’ve learnt a lot about collaborative problem solving,… Continue reading

Powerful questions part 1: The platitude buster question

Hi all I’ve been a little busy lately so haven’t had sufficient time to write many articles. This will likely continue for a while as I’m also planning the next heretical book with Kailash. But the other day on a whim, I decided to record a short video… Continue reading