Hi all If you are not aware, my colleagues and I have spend a large chunk of the last few years developing a software tool for SharePoint called Glyma (pronounced “Glimmer”). Glyma is a very powerful  knowledge management solution for …

Glyma is now open source! Read more »

My business partner, Chris Tomich, is the John Deacon of Seven Sigma. In case you do not know who John Deacon is, he is the bass player from Queen who usually said very little publicly and didn’t write that many …

“Assumption is the mother of all f**k ups” Read more »

Hi all Just to let you know that in October, I will be in the UK to run a SharePoint Governance and Information Architecture class with Andrew Woodward. Additionally, I am very pleased to offer a Dialogue Mapping introductory course …

Save the date in October: SharePoint Governance and Dialogue Mapping in the UK Read more »

Hi all I think its a sure bet that many of you, for your various sins, perform “stakeholder engagement” as part of delivering solutions to your clients or organisations. I also bet that many of you would not be aware …

Engaging with stakeholders–did you know there is a standard for it? Read more »

Hi Those of you who get an RSS feed of this blog might have noticed it was busy over last week. This is because I pushed out 4 blog posts that showed my analysis using IBIS of a detailed linear …

Why can’t people find stuff on the intranet?–Final summary Read more »

Hi and welcome to my final post on the linkedin discussion on why users cannot find what they are looking for on intranets. This time the emphasis is on synthesis… so let’s get the last few comments done shall we? …

Why can’t users find stuff on the intranet? An IBIS synthesis–Part 4 Read more »

Hi all This is the third post in a quick series that attempts to use IBIS to analyse an online discussion. The map is getting big now, but luckily, we are halfway through the discussion and will have most of …

Why can’t users find stuff on the intranet? An IBIS synthesis–Part 3 Read more »

Hi all This is the second post in a quick series that attempts to use IBIS to analyse an online discussion. Strange as it may sound, but I believe that issue mapping and IBIS is one of the most pure …

Why can’t users find stuff on the intranet? An IBIS synthesis–Part 2 Read more »

Hi There was an interesting discussion on the Intranet Professionals group on LinkedIn recently where Luc De Ruijter asked the question: What are the main three reasons users cannot find the content they were looking for on intranet? As you …

Why can’t users find stuff on the intranet? An IBIS synthesis–Part 1 Read more »