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Category: Human Process Management

By Posted on Posted in Best Practices, Books, Business Analysis, Business Process Management, cognitive bias, Dialogue mapping, Estimating, Facilitation, Global Managers, Human Process Management, Issue Mapping, Jeff Conklin, Knowledge management, Non Linear Process, organisational culture, Process Improvement, Seven Sigma, shared understanding, social fragmentation, Strategy, user engagement, web2.0

About bloody time eh? The Heretics Guide to Best Practices is now available through Amazon, Barnes and Noble and iUniverse.   ] In Paul and Kailash I have found kindred spirits who understand how messed up most organizations are, and …

The end of a journey… my book is now out! Read more »

By Posted on Posted in Business Analysis, Business Process Management, Collaboration, Governance, Human Process Management, Knowledge management, Non Linear Process, organisational culture, planning, Process Improvement, Project Management, Risk, shared understanding, SharePoint, social fragmentation, Strategy, user engagement, web2.0, Wicked Problems 32 Comments

Hiya I have been wrong about many things – I am happy to admit that. In SharePoint land, one of my bigger naive assumptions was that in early 2007, I figured I’d have maybe a 6 month head start before …

SharePoint Fatigue Syndrome Read more »

By Posted on Posted in Analysis, Assurance, Best Practices, BPM, Business Analysis, Business Process Management, Collaboration, Conference, Dialogue mapping, Envisioning, Estimating, Facilitation, Finance, Governance, HPM, Human Process Management, IBIS, Information Architecture, Issue Mapping, Knowledge management, Managed Metadata, organisational culture, planning, Process Improvement, Project Management, Records Management, Risk, Seven Sigma, shared understanding, SharePoint, Speaking presentation, Strategy, Training, user engagement, web2.0, Wicked Problems, Workshop No Comments

For one night only USA… Ah, Erica Toelle – what a legend! Thanks to Erica and Fpweb, I’m thrilled to confirm that the Seattle SharePoint Governance and Information Architecture class is all systems go. Save the date as its very …

Seattle is go! SharePoint Governance and Information Architecture class Read more »

By Posted on Posted in Analysis, Assurance, Best Practices, Business Analysis, Business Process Management, Collaboration, Envisioning, Facilitation, Governance, HPM, Human Process Management, IBIS, Information Architecture, Issue Mapping, Knowledge management, Managed Metadata, Non Linear Process, organisational culture, planning, Process Improvement, Project Management, Records Management, Risk, shared understanding, SharePoint, social fragmentation, Strategy, Training, user engagement, web2.0, Wicked Problems, Workflows 8 Comments

  The facets of collaboration Part 1–Meet robot barbie The facets of collaboration Part 2–Enter the matrix! The facets of collaboration Part 3-The feature jigsaw The facets of collaboration Part 4 – BPM vs. HPM Hi all Welcome to another …

The facets of collaboration part 5: It’s all Gen-Y’s fault – or is it? Read more »

By Posted on Posted in 21apps, Assurance, Best Practices, Business Analysis, Business Process Management, Collaboration, Dialogue mapping, Governance, Human Process Management, IBIS, Information Architecture, Issue Mapping, Knowledge management, Managed Metadata, planning, Process Improvement, Project Management, Risk, SamePage, Seven Sigma, shared understanding, SharePoint, Speaking presentation, Strategy, user engagement, Wicked Problems, Workshop 2 Comments Tagged with , , , ,

Hi all I just thought I would check-in with some updates on happenings and some upcoming travels. In less then 2 weeks now, I will be in London with Andrew Woodward and Ant Clay of 21apps for the second SharePoint …

Exciting news for Governance and Information Architecture classes Read more »

By Posted on Posted in Best Practices, BPM, Business Analysis, Business Process Management, cognitive bias, Collaboration, Governance, HPM, Human Process Management, Information Architecture, Non Linear Process, organisational culture, planning, Process Improvement, Seven Sigma, shared understanding, Six Sigma, Strategy, user engagement, web2.0, Wicked Problems, Workflows 1 Comment

  The facets of collaboration Part 1–Meet robot barbie The facets of collaboration Part 2–Enter the matrix! The facets of collaboration Part 3-The feature jigsaw The facets of collaboration Part 4 – BPM vs. HPM The facets of collaboration Part …

The facets of collaboration part 4–BPM vs. HPM Read more »