For one night only USA…
Ah, Erica Toelle – what a legend! Thanks to Erica and Fpweb, I’m thrilled to confirm that the Seattle SharePoint Governance and Information Architecture class is all systems go. Save the date as its very likely indeed to be the only SPIA class in the USA in 2011. If it wasn’t enough that Erica will be joining me, but Ruven Gotz will be there too.
Thursday and Friday, May 05-06, 2011. (http://spiaseattle.eventbrite.com/)
The location is the Silvercloud Inn, 14632 SE Eastgate Way Bellevue, WA 98004
In this multimedia extravaganza of a blog post, lets take a closer look at this class and what you can expect. Below is a snippet of a talk I did in New Zealand called “SharePoint Governance Home Truths”. This clip shows a little diagnostic test that I do on my audience, to see whether they have experienced the visible signs of wicked problems. If you want to know why you should go to SPGov+IA, then take my 2 minute test yourself.
If the two minute test has taken your fancy, then you might want to see what is in store on the course itself. Below is the first half-hour of module 1 (in the form of a conference session), as well as the accompanying slide deck.
Most people understand that deploying SharePoint is much more than getting it installed. Despite this, current SharePoint governance documentation abounds in service delivery aspects. However, just because your system is rock-solid, stable, well-documented and governed through good process, there is absolutely no guarantee of success. Similarly, if Information Architecture for SharePoint was as easy as putting together lists, libraries and metadata the right way, then why doesn’t Microsoft publish the obvious best practices?
In fact, the secret to a successful SharePoint project is an area that the governance documentation barely touches.
This Master Class pinpoints the critical success factors for SharePoint Governance and Information Architecture and rectifies this blind spot. Paul Culmsee’s style takes an ironic and subversive view on how SharePoint Governance really works within organizations while presenting a model and the tools necessary to get it right.
Drawing on inspiration from many diverse sources, disciplines and case studies, Paul Culmsee has distilled the "what" and "how" of governance down to a simple and accessible, yet rigorous and comprehensive set of tools and methods that organizations, large and small, can utilize to achieve the level of commitment required to see SharePoint become a successful part of your enterprise.
Some workshop sessions are hands on, we provide all of the tools and samples needed but please bring your own laptop.
The course is split into 7 modules, run across two days.
Module 1: SharePoint Governance f-Laws 1-17:
Module 1 is all about setting context in the form of clearing some misconceptions about the often muddy topic of SharePoint governance. This module sheds some light onto these less visible SharePoint governance factors in the form of Governance f-Laws, which will also help to provide the context for the rest of this course
- Why users don’t know what they want
- The danger of platitudes
- Why IT doesn’t get it
- The adaptive challenge – how to govern SharePoint for the hidden organisation
- The true forces of organisational chaos
- Wicked problems and how to spot them
- The myth of best practices and how to determine when a “practice” is really best
Module 2: The Shared Understanding Toolkit – part 1:
Module 2 pinpoints the SharePoint governance blind spot and introduces the Seven Sigma Shared Understanding Toolkit to counter it. The toolkit is a suite of tools, patterns and practices that can be used to improve SharePoint outcomes. This module builds upon the f-laws of module 1 and specifically examines the “what” and “why” questions of SharePoint Governance. Areas covered include how to identify particular types of problems, how to align the diverse goals of stakeholders, leverage problem structuring methods and constructing a solid business case.
Module 3: The Shared Understanding Toolkit – part 2:
Module 3 continues the Seven Sigma Shared Understanding Toolkit, and focuses on the foundation of “what” and “why” by examining the “who” and “how”. Areas covered include aligning stakeholder expectations, priorities and focus areas and building this alignment into a governance structure and written governance plan that actually make sense and that people will read. We round off by examining user engagement/stakeholder communication and training strategy.
Module 4: Information Architecture trends, lessons learned and key SharePoint challenges
Module 4 examines the hidden costs of poor information management practices, as well as some of the trends that are impacting on Information Architecture and the strategic direction of Microsoft as it develops the SharePoint road map. We will also examine the results from what other organisations have attempted and their lessons learned. We then distil those lessons learned into some the fundamental tenants of modern information architecture and finish off by examining the key SharePoint challenges from a technical, strategic and organisational viewpoint.
Module 5: Information organisation and facets of collaboration
Module 5 dives deeper into the core Information Architecture topics of information structure and organisation. We explore the various facets of enterprise collaboration and identify common Information Architecture mistakes and the strategies to avoid making them.
Module 6: Information Seeking, Search and metadata
Module 6 examines the factors that affect how users seek information and how they manifest in terms of patterns of use. Building upon the facets of collaboration of module 5, we examine several strategies to improving SharePoint search and navigation. We then turn our attention to taxonomy and metadata, and what SharePoint 2010 has to offer in terms of managed metadata
Module 7: Shared understanding and visual representation – documenting your Information Architecture
Module 7 returns to the theme of governance in the sense of communicating your information architecture through visual or written form. To achieve shared understanding among participants, we need to document our designs in various forms for various audiences.
Putting it all together: From vision to execution
Attendees will be taking home a manual ~480 pages, containing the Seven Sigma Shared Understanding Toolkit CD with a sample performance framework, governance plan, SharePoint ROI calculator (Spreadsheet), sample mind maps of Information Architecture. These tools are the result of years of continual development and refinement "out in the field" by Paul Culmsee and have only been recently released to the public through this Master Class.
No refunds will be issued for attendee cancellations once payment is recieved. Class cancellation by the organizer will result in a refund less transaction fees.