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Category: Seven Sigma

By Posted on Posted in Analysis, Business Analysis, Cognexus, Dialogue mapping, Facilitation, IBIS, Information Architecture, Issue Mapping, Jeff Conklin, Knowledge management, Non Linear Process, Process Improvement, Search, Seven Sigma, shared understanding, Strategy, user engagement, web2.0 2 Comments

Hi Those of you who get an RSS feed of this blog might have noticed it was busy over last week. This is because I pushed out 4 blog posts that showed my analysis using IBIS of a detailed linear …

Why can’t people find stuff on the intranet?–Final summary Read more »

By Posted on Posted in Best Practices, Books, Business Analysis, Business Process Management, cognitive bias, Dialogue mapping, Estimating, Facilitation, Global Managers, Human Process Management, Issue Mapping, Jeff Conklin, Knowledge management, Non Linear Process, organisational culture, Process Improvement, Seven Sigma, shared understanding, social fragmentation, Strategy, user engagement, web2.0

About bloody time eh? The Heretics Guide to Best Practices is now available through Amazon, Barnes and Noble and iUniverse.   ] In Paul and Kailash I have found kindred spirits who understand how messed up most organizations are, and …

The end of a journey… my book is now out! Read more »

By Posted on Posted in Assurance, Best Practices, cognitive bias, Collaboration, Conference, Envisioning, Facilitation, Governance, Information Architecture, organisational culture, planning, Project Management, SamePage, Seven Sigma, shared understanding, SharePoint, SP2010, Speaking presentation, Strategy, Training, user engagement, web2.0, Wicked Problems, Workshop 6 Comments

I was surprised to see the recent SharePoint Fatigue Syndrome post got some traction in the interweb. As it happened, that particular post was kicking around in an unfinished state for months. The thing is, its not the only “home …

Why SharePoint training sometimes doesn’t deliver (and what to do about it) Read more »

By Posted on Posted in 21apps, alliance, Governance, Information Architecture, Issue Mapping, Reviews, SamePage, Seven Sigma, SharePoint, Speaking presentation, Strategy No Comments

Hi all I have a couple of important community service type announcements to make. How do I know I’m attending a legitimate Seven Sigma Class? Sometimes the training marketplace can be confusing with various organisations offering various courses. Ask any …

More classes planned and clearing the air… Read more »

By Posted on Posted in Analysis, Assurance, Best Practices, BPM, Business Analysis, Business Process Management, Collaboration, Conference, Dialogue mapping, Envisioning, Estimating, Facilitation, Finance, Governance, HPM, Human Process Management, IBIS, Information Architecture, Issue Mapping, Knowledge management, Managed Metadata, organisational culture, planning, Process Improvement, Project Management, Records Management, Risk, Seven Sigma, shared understanding, SharePoint, Speaking presentation, Strategy, Training, user engagement, web2.0, Wicked Problems, Workshop No Comments

For one night only USA… Ah, Erica Toelle – what a legend! Thanks to Erica and Fpweb, I’m thrilled to confirm that the Seattle SharePoint Governance and Information Architecture class is all systems go. Save the date as its very …

Seattle is go! SharePoint Governance and Information Architecture class Read more »

By Posted on Posted in Assurance, Collaboration, Conference, Envisioning, Facilitation, Governance, Information Architecture, Issue Mapping, Project Management, Reviews, Seven Sigma, SharePoint, Speaking presentation, Strategy, Training, user engagement, web2.0, Wicked Problems, Workshop No Comments

I received this today and I had to post it. In New Zealand recently, Paul McTaggart of Gen-i stopped me and complimented the governance and information architecture course that some of his staff have attended. I am truly humbled by …

Praise for SharePoint Governance and IA Masterclass Read more »

By Posted on Posted in Assurance, Best Practices, Business Analysis, Collaboration, Dialogue mapping, Envisioning, Facilitation, Governance, IBIS, Information Architecture, Issue Mapping, planning, Process Improvement, Project Management, Seven Sigma, shared understanding, SharePoint, Speaking presentation, Strategy, Training, user engagement, Workshop 1 Comment

Hiya I recently participated in the Australian and New Zealand community SharePoint conferences and had a blast. First up, I was given the opportunity to keynote the Australian conference on day 2, where I spoke about SharePoint Governance home truths. …

Australian SharePoint Conference Community Challenge–How we did it. Read more »

By Posted on Posted in 21apps, Assurance, Best Practices, Business Analysis, Business Process Management, Collaboration, Dialogue mapping, Governance, Human Process Management, IBIS, Information Architecture, Issue Mapping, Knowledge management, Managed Metadata, planning, Process Improvement, Project Management, Risk, SamePage, Seven Sigma, shared understanding, SharePoint, Speaking presentation, Strategy, user engagement, Wicked Problems, Workshop 2 Comments Tagged with , , , ,

Hi all I just thought I would check-in with some updates on happenings and some upcoming travels. In less then 2 weeks now, I will be in London with Andrew Woodward and Ant Clay of 21apps for the second SharePoint …

Exciting news for Governance and Information Architecture classes Read more »

By Posted on Posted in Best Practices, BPM, Business Analysis, Business Process Management, cognitive bias, Collaboration, Governance, HPM, Human Process Management, Information Architecture, Non Linear Process, organisational culture, planning, Process Improvement, Seven Sigma, shared understanding, Six Sigma, Strategy, user engagement, web2.0, Wicked Problems, Workflows 1 Comment

  The facets of collaboration Part 1–Meet robot barbie The facets of collaboration Part 2–Enter the matrix! The facets of collaboration Part 3-The feature jigsaw The facets of collaboration Part 4 – BPM vs. HPM The facets of collaboration Part …

The facets of collaboration part 4–BPM vs. HPM Read more »

By Posted on Posted in Assurance, Business Analysis, Cognexus, Collaboration, Conference, Dialogue mapping, Facilitation, Governance, IBIS, Information Architecture, Issue Mapping, Jeff Conklin, Knowledge management, planning, Process Improvement, Project Management, Reviews, Risk, SamePage, Seven Sigma, shared understanding, SharePoint, social fragmentation, Speaking presentation, Strategy, Training, user engagement, Wicked Problems, Workshop 3 Comments Tagged with , , ,

Hi all A big chunk of last year had me off under a metaphorical mushroom, putting together several days of courseware on the topic of SharePoint Governance and Information Architecture. My take on these topics are influenced from some odd …

More SharePoint Governance, Information Architecture and *Sensemaking* Classes Planned Read more »