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Category: shared understanding

By Posted on Posted in Best Practices, Books, Cognexus, Collaboration, Dialogue mapping, Governance, IBIS, Issue Mapping, Jeff Conklin, Knowledge management, organisational culture, Process Improvement, Seven Sigma, shared understanding, social fragmentation, Strategy, user engagement 7 Comments

Hi there and welcome to part 3 of my series on the practice of Dialogue Mapping in the real-world. To recap, in part 1, I provided a brief overview of Dialogue Mapping and in part 2, I described a common …

The practice of Dialogue Mapping – Part 3 Read more »

By Posted on Posted in Business Analysis, Collaboration, Conference, Dialogue mapping, IBIS, Issue Mapping, Process Improvement, Project Management, shared understanding, Speaking presentation, Strategy, user engagement, Wicked Problems, Workshop 9 Comments

Hi I attended and spoke at the Perth Business Analyst World Conference this week and really enjoyed it. This was a bit of a departure from the SharePoint events that I normally frequent, and I really didn’t know what to …

Am I a Business Analyst? What about those calling themselves BAs? Read more »

By Posted on Posted in Cognexus, Collaboration, Dialogue mapping, Governance, IBIS, Issue Mapping, Knowledge management, organisational culture, planning, Process Improvement, shared understanding, social fragmentation, Strategy, user engagement 1 Comment

Hi there. Welcome to part 2 of a series of articles on the craft of Dialogue Mapping – something that forms a significant chunk of my SharePoint and non SharePoint work. In the “One best practice” series of articles, I …

The practice of Dialogue Mapping – Part 2 Read more »

By Posted on Posted in Collaboration, Conference, Dialogue mapping, IBIS, Issue Mapping, Knowledge management, Process Improvement, Seven Sigma, shared understanding, SharePoint, Speaking presentation, Strategy, user engagement, Workshop 1 Comment

Hi all Just a quick note to let you know that I will be speaking at the Perth leg of the BusinessAnalystWorld conference this week. My topic is called “IBIS: The one best practice for managing wicked problems" and I …

Speaking at BA World conference in Perth Read more »

By Posted on Posted in Cognexus, Collaboration, Dialogue mapping, IBIS, Issue Mapping, Jeff Conklin, Knowledge management, Process Improvement, shared understanding, SharePoint, Strategy 6 Comments

Hiya For those who do not regularly read CleverworkArounds, I have a bit of a split career-personality where half my working life is spent as a SharePoint practitioner and the other half as a sort of facilitator, based around the …

The practice of Dialogue Mapping – Part 1 Read more »

By Posted on Posted in Assurance, Best Practices, Governance, organisational culture, Process Improvement, shared understanding, Speaking presentation, Strategy No Comments

I’m very tempted to start this post like a dodgy wealth-guru infomercial. You know the ones with lots of imagery of people living the dream of financial freedom. I am thinking a montage of a resort, a large yacht anchored …

The secret to understanding governance Read more »

By Posted on Posted in Best Practices, Collaboration, Debategraph, Governance, Issue Mapping, organisational culture, planning, shared understanding, social fragmentation, user engagement No Comments

I listened to Steve Smith talk about user engagement on the SharePoint Pod Show today and found myself nodding in strong agreement with many points that he made. So while in that mood of stakeholder engagement and how to achieve …

Core Principles for User Engagement – a must read …er… explore! Read more »