Why I’ve been quiet…
As you may have noticed, this blog has been a bit of a dead zone lately. There are several very good reasons for this – one being that a lot of my creative energy has been going into co-writing a …
Category: Process Improvement
The problem with sales guys… (a peek into complex adaptive systems)
Vulgarity warning. Its the silly season, I am winding down and being more low-brow than usual with this post There is this wonderful way to look at the world, through a lens of something called “Complex adaptive systems”. Unfortunately with …
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The practice of Dialogue Mapping – Part 4
Three weeks ago my plasma TV broke, freeing the family from the magic spell of hi-def television. My family took the loss in different ways. My four year old was devastated at the lack of Nintendo Wii, and constantly whined …
The practice of Dialogue Mapping – Part 3
Hi there and welcome to part 3 of my series on the practice of Dialogue Mapping in the real-world. To recap, in part 1, I provided a brief overview of Dialogue Mapping and in part 2, I described a common …
Am I a Business Analyst? What about those calling themselves BAs?
Hi I attended and spoke at the Perth Business Analyst World Conference this week and really enjoyed it. This was a bit of a departure from the SharePoint events that I normally frequent, and I really didn’t know what to …
Am I a Business Analyst? What about those calling themselves BAs? Read more »
The practice of Dialogue Mapping – Part 2
Hi there. Welcome to part 2 of a series of articles on the craft of Dialogue Mapping – something that forms a significant chunk of my SharePoint and non SharePoint work. In the “One best practice” series of articles, I …
Speaking at BA World conference in Perth
Hi all Just a quick note to let you know that I will be speaking at the Perth leg of the BusinessAnalystWorld conference this week. My topic is called “IBIS: The one best practice for managing wicked problems" and I …
The practice of Dialogue Mapping – Part 1
Hiya For those who do not regularly read CleverworkArounds, I have a bit of a split career-personality where half my working life is spent as a SharePoint practitioner and the other half as a sort of facilitator, based around the …
The secret to understanding governance
I’m very tempted to start this post like a dodgy wealth-guru infomercial. You know the ones with lots of imagery of people living the dream of financial freedom. I am thinking a montage of a resort, a large yacht anchored …
The one best practice to rule them all – Part 6
Hi again and welcome to the sixth and final post in this series aimed at enlightening readers to the often overlooked importance of shared understanding of a problem. For those of you who have come across this article for the …